BARE Associates International Inc.

BARE International is a women-owned global mystery customer firm offering various services to measure the customer experience. Mystery Shopping, Market Research, Online Monitoring, Audits, Intercept Interviews, Business Intelligence and so much more! With 10 physical international offices, 250+ full time employees and over 500,000+ mystery shoppers we can ensure program success. Our reporting suite is top-notch with customizations available to each unique user, 24/7 access and live updates!

Service Range

  • Quantitative primary research.
  • Qualitative primary research.
  • Secondary research.
  • Supporting piecemeal quant research services.
  • Supporting piecemeal qual research services.
  • Non research B2B services.
Minimum Service for Primary Research

  • Quant: data tabulations.
  • Qual: summary report.

Including any preceding tasks leading up to this service level.

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SKU: USA25WRA Category: Tags: ,

Description

Profile Summary

BARE International is a family-owned business with a global reach. This provides our clients the best of both worlds: the personal touch of a private company with the strength and capacity to handle global business needs. Over the past 35 years, BARE has grown to over 500,000 evaluators and auditors, with our main corporate office in Washington, DC area plus 10 dedicated support offices around the world including a second US office in the Los Angeles area for our clients.

Our executive and senior team members hold best in business expertise regarding the building and executing of successful complex programs to measure the customer experience. The average tenure of our team is 16 years in the customer experience research business. Our strengths lie in our continuing ability to bring innovative and new services to the forefront for our client programs while working with clients to meet their changing needs over time.

At BARE we take extra steps to ensure that the quality of the information and data we collect is fresh, current, accurate and actionable for every part of your business. BARE’s focus on data collection, insight and activation gives our clients a complete view of their customer experience along with useful, practical ways to see and use the information we are providing. More than 20 years ago, Michael Bare co-founded the Mystery Shopper Professionals Association, providing a community of support and legitimacy for our clients and field force. We proudly hold an above average client relationship duration average of 10 years, with many clients who have been with BARE from the beginning.

 
Quantitative Research

In-house Consulting Capabilities

  • Survey (methodology) designing.
  • Questionnaire designing.
  • Sample plan development.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.
Operational Capabilities

  • Fieldwork with or without data entry.
  • Translation of field documents/responses to open ended questions.
  • Questionnaire/DE programming on – or offline.
  • Coding of responses to open ended questions.
  • Online reporting/tracking.
  • Raw data file preparation.
  • Data tabulations.
  • Advanced statistical analyses.
Data Collection Methods

  • Paper aided personal interviewing (PAPI).
  • Computer aided personal interviewing (CAPI).
  • Central location test using PAPI or CAPI.
  • Computer aided web interviewing (CAWI).
  • Computer aided telephone interviewing (CATI/WATI).
  • Mystery shopping – physical visits.
  • Mystery shopping – telephone calling.
  • Mystery shopping – emailing.
  • Mystery shopping – website visits.
  • Multi session surveys (e.g. diaries, HUTs).
  • Retail audits.
  • Retail observations.
  • Shop tests.
  • Retail census.

Qualitative Research

In-house Consulting Capabilities

  • Survey (methodology) designing.
  • Guide and screener development.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.
Operational Capabilities

  • Recruitment with incentives.
  • Moderating.
  • Translation of guide and screener.
  • Venue, hospitality and equipment.
  • Simultaneous translation to English.
  • English transcripts.
Data Collection Methods

  • Venue based indepth interviews.
  • Work place indepth interviews.
  • Home based indepth interviews.
  • Online indepth interviews.
  • Telephone indepth interviews.
  • Online bulletin boards.
  • Retail based observations (e.g. shopping accompaniment).
Respondents

  • Consumers.
  • Retailers.
  • B2B services.
  • Distributors, wholesalers and importers.
  • Finished product manufacturers.
  • Industry experts, professionals, specialists, industry observers.
  • Government officials.
Secondary Research Methods

  • Online.
  • Offline.
Research Products

  • Research software tools.
  • Off the shelf survey templates.
  • Syndicated continuous tracking .
Direct Field Resources

  • United States.
  • Global network.
Standalone Piecemeal Research Services
 
Quantitative

  • Translation of field documents and responses to open ended questions.
  • Programming and (if relevant) hosting questionnaire.
  • Data tabulations.
  • Advanced statistical analyses.
  • Automated reporting/charting.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.
 
 
Qualitative

  • Translation of DG and screener.
  • Simultaneous translation.
  • English transcripts.
  • Venue with hospitality and equipment.
  • Web streaming.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.

Industry Sectors
 
Specialisations

  • Automotive.
  • Finance.
  • Horeca/F&B.
 
 
Industry Exclusions

  • Agriculture.
  • Consumer Durables.
  • Logistics.
  • Luxury Goods.
  • Raw Materials.
  • Travel/Tourism.
  • None.
Other B2B Services

  • Auditing of accounts.
  • Business strategy consulting.
  • Call centre.
  • Management consulting.
  • Merchandising.
  • Stock taking.
  • Training.

Additional information

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