Tenmen ICT and Research Solutions

Tenmen Solutions is an upcoming regional leader in the field of research, data analytics, project management, monitoring and evaluation. The company was established in Namibia in August 2020. The company was created to address the need of research-based information to aid businesses and organisations in making informed decisions. Our team members have solid educational credentials, experience, brilliant minds and are committed to values. We always strive to understand and efficiently meet the customer’s needs.

Service Range

  • Quantitative primary research.
  • Qualitative primary research.
  • Secondary research.
  • Supporting piecemeal quant research services.
  • Supporting piecemeal qual research services.
  • Non research B2B services.
Minimum Service for Primary Research

  • Quant: fieldwork with (if relevant) data entry.
  • Qual: recruitment.

Including any preceding tasks leading up to this service level.

Send Enquiry to Member
Item ID: NAM01WRA Category: Tags: ,


Profile Summary

We offer a wide range of services, grouped into various thematic and several pillars including health, finance, education, engineering, gender, democracy and governance, resilience and climate change. The company’s key areas of expertise include project management, project design and development, evidence dissemination, monitoring and evaluation, capacity building and training, applied quantitative and qualitative research and advanced analytics.

Data Collection Services

  • Leveraging conventional and untraditional data sources.
  • Only experienced interviewers are used for our data collection. We have a team of well-trained field supervisors who follow interviewers in field to ensure that quality work is done.
  • In recruiting data collectors, strict consideration is given to experience in research and academic background.
  • We do 100% quality control for all our projects. For qualitative studies we have a seasoned team of recruiters who recruit respondents at all levels based on the study requirements for IDIs and FGDs. We also have an experienced team of interviewers and moderators for all in-depth interviews and FGDs respectively.
  • To produce data that is of quality and meets the client deliverables we have committed ourselves to, firstly, training interviewers ourselves and engaging them recurrently and, secondly, ensuring quality control by allocating supervisors to no more than 5 interviewers per day of fieldwork.

Data Quality Assessment and Improvement

  • Valid data, supporting robust and innovative analysis.
  • Data integration and visualisation: combining and dynamically presenting data to understand trends and relationships.
  • Data driven decision making and support services.
  • Rapid response evaluation and support for decision making.
  • Social media and digital outreach.
  • Harnessing social media for service delivery and to enhance social and behavioural research analytics.
  • Supply chain analytics.
  • Marketing analytics.
  • Corporate finance analytics.
  • Risk and investment analytics.
  • Social media monitoring.
  • Monitoring and evaluation MEAL trainings (Kobo collect, ODK, data analysis with Excel etc.), SPSS, STATA R.

Why Choose TIRS?

  • Experienced team members have access to well-qualified writers that are subject matter experts in their respective fields. These are academics and professionals with advanced degrees like MBAs and PhDs. They can help you better understand your customers, competitors, and market trends.
  • Affordable pricing options: working with us for research reports is highly cost-effective. We provide our clients with highly flexible pricing options which will suit their business objectives and budget.
  • Quick turnaround time: we understand the importance of time when it comes to writing research reports for businesses. We provide our clients with research reports within a quick turnaround time without compromising on the quality through our multiple delivery centers.
  • Round the clock support: we believe in providing our clients with 24/7 support. All our team members, including the research analysts, call center executives, sales teams, etc. are available at all times to answer your queries by phone or email.

Quantitative Research

In-house Consulting Capabilities

  • Survey (methodology) designing.
  • Questionnaire designing.
  • Sample plan development.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.
Operational Capabilities

  • Fieldwork with or without data entry.
  • Translation of field documents/responses to open ended questions.
  • Questionnaire/DE programming on – or offline.
  • Coding of responses to open ended questions.
  • Online reporting/tracking.
  • Raw data file preparation.
  • Data tabulations.
  • Advanced statistical analyses.
Data Collection Methods

  • Paper aided personal interviewing (PAPI).
  • Computer aided personal interviewing (CAPI).
  • Computer aided web interviewing (CAWI).
  • Computer aided telephone interviewing (CATI/WATI).
  • Interactive voice response (IVR).
  • Mystery shopping – physical visits.
  • Mystery shopping – telephone calling.
  • Mystery shopping – emailing.
  • Mystery shopping – website visits.
  • Multi session surveys (e.g. diaries, HUTs).
  • Retail audits.
  • Retail observations.
  • Shop tests.
  • Retail census.

Qualitative Research

In-house Consulting Capabilities

  • Survey (methodology) designing.
  • Guide and screener development.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.
Operational Capabilities

  • Recruitment with incentives.*
  • Moderating.
  • Translation of guide and screener.
  • Venue, hospitality and equipment.*
  • Simultaneous translation to English.*
  • English transcripts.

* Outsourced.

Data Collection Methods

  • Venue based focus group discussions.
  • Online focus group discussions.
  • Venue based indepth interviews.
  • Work place indepth interviews.
  • Home based indepth interviews.
  • Online indepth interviews.
  • Telephone indepth interviews.
  • Online bulletin boards.
  • Home based observations (e.g. ethnographic studies).
  • Retail based observations (e.g. shopping accompaniment).

  • Consumers.
  • Retailers.
  • B2B services.
  • Distributors, wholesalers and importers.
  • Finished product manufacturers.
  • Semi-finished product (component) manufacturers.
  • Raw material producers.
  • Industry experts, professionals, specialists, industry observers.
  • Government officials.
Secondary Research Methods

  • Online.
  • Offline.
Direct Field Resources

  • Angola.
  • Botswana.
  • Eswatini (Swaziland)
  • Lesotho.
  • Malawi.
  • Mozambique.
  • Namibia.
  • Zambia.
  • Zimbabwe
Standalone Piecemeal Research Services

  • Translation of field documents and responses to open ended questions.
  • Programming and (if relevant) hosting questionnaire.
  • Data tabulations.
  • Advanced statistical analyses.
  • Automated reporting/charting.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.

  • Translation of DG and screener.
  • Simultaneous translation.
  • English transcripts.
  • Venue with hospitality and equipment.
  • Web streaming.
  • Summary reporting in writing.
  • Full reporting in writing.
  • Reporting by means of an in-person executive presentation.
Industry Sectors

  • None in particular.
Industry Exclusions

  • None.
Other B2B Services

  • Advertising.
  • Software/website development and testing.
  • Training.

Summary Info

Member type:

Geographical coverage:


, , , , , , , ,

Resident operations:


Service types:

, , , ,

Year founded:

Joined WRA in:

Full time staff in listed country:

Fieldwork tools:

, , ,

In-house resident facilities (this listing):