IT Operations and Service Management (ITOSM) Market Size and Forecast (2021 – 2031)
IT Operations and Service Management (ITOSM) Market Size and Forecast (2021 – 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Type (Solution and Services), Application (Operation and Performance Management, Dashboard Reporting and Analytics, Configuration Automation and Discovery, and Others), Deployment (Cloud and On-Premises), Enterprise Size (Large Enterprises and SMEs), Industry (IT & Telecom, BFSI, Healthcare, Manufacturing, Government, and Others), and Geography
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Description
The IT operations and service management (ITOSM) market is segmented into six major regions: North America, Europe, Asia Pacific (APAC), the Middle East, Africa, and South & Central America. North America dominated the market in 2023, followed by Europe and APAC, respectively. North America is one of the fastest-growing regions in terms of technological innovations and adoption of advanced technologies, and the region has a good IT infrastructure. Per the International Trade Administration, the US is the world’s largest information technology (IT) market, accounting for one-third of the US$ 5 trillion global market. The region has witnessed massive adoption of technologies such as machine learning (ML), artificial intelligence (AI), and blockchain in the past three years i.e. 2021, 2022, and 2023 across all the major industry verticals. With the rising penetration of digitization in various industries, IT operations and service management have become a vital component of businesses. The region is home to a majority of key market players such as IBM Corporation; Oracle; BMC Software, Inc.; ServiceNow Inc; and Broadcom. In addition, according to CompTIA, there are over 557,000 software and IT service companies in the US
The Asia Pacific IT operations and service management (ITOSM) market is projected to experience highest growth rate from 2023 to 2031. APAC is witnessing an increase in the adoption of new technologies. The region is home to several tech and high-tech groups. Digital capabilities are constantly being developed in the region to maintain long-term competitiveness. Governments of various countries are taking strategic steps for digitalization. For instance, in February 2023, the government of China published the Overall Layout Plan for the development of a Digital China. The plan is to encourage the use of digital technology in economic, political, cultural, social, and environmental sectors. According to the plan, China will establish a statewide system by 2025 in order to accomplish its Digital China aim. By 2035, China aims to be among the world’s top countries in terms of digitalization level. As businesses across industries undergo digital transformation, the need for efficient ITOSM solutions becomes crucial. Hence, the growing adoption of digital technologies is expected to fuel the growth of the IT operations and service management (ITOSM) market in the region
On the basis of type, the IT operations and service management market is segmented into solution and services. The solutions segment held the largest IT operations and service management market share. Businesses are widely adopting unified ITOSM solutions, which is further fueling the IT operations and service management (ITOSM) market. Automating IT functions and workflow helps businesses gain a competitive advantage. For example, in April 2024, Nutanix (NASDAQ: NTNX), a leader in hybrid multicloud computing, announced the findings of its sixth annual global Public Sector Enterprise Cloud Index (ECI) survey and research report—which measures enterprise progress with cloud adoption in the industry. The research showed that Public Sector IT leaders expect substantial near-term adoption of multiple IT operating models (87%), with current usage (57%) being slightly lower than the average compared to other industries (60%). Public sector organizations are eager to modernize their IT infrastructure and lay the foundation to adopt innovative technologies to deliver better services.
Ardent IT Private Limited; Alnafitha IT; PROV INTERNATIONAL INC.; BMC Software, Inc.; Happiest Minds; IBM Corporation.; Oracle Corporation; Microsoft Corporation; Fujitsu, and NTT DATA Corp are among the key IT operations and service management market players that are profiled in this market study.
The overall IT operations and service management market size has been derived using both primary and secondary sources. Exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the IT operations and service management market size. The process also helps obtain an overview and forecast of the market with respect to all the market segments. Also, multiple primary interviews have been conducted with industry participants to validate the data and gain analytical insights. This process includes industry experts such as VPs, business development managers, market intelligence managers, and national sales managers, along with external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the IT operations and service management market.
Summary Info
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o Highlights key business priorities in order to assist companies to realign their business strategies
o The key findings and recommendations such as specific country and segmental insight highlights crucial progressive industry trends in the IT operations and service management (ITOSM) market, thereby allowing players across the value chain to develop effective long-term strategies
o Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
o Scrutinize in-depth market trends and outlook coupled with the factors driving the market, as well as those hindering it
o Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution
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Table 1. IT Operations and Service Management Market Segmentation
Table 1. List of Vendors
Table 2. IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Table 3. IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 4. IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Application
Table 5. IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Deployment
Table 6. IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Enterprise Size
Table 7. IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 8. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 9. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 10. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 11. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 12. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 13. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 14. United States: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 15. United States: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 16. United States: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 17. United States: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 18. United States: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 19. Canada: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 20. Canada: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 21. Canada: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 22. Canada: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 23. Canada: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 24. Mexico: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 25. Mexico: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 26. Mexico: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 27. Mexico: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 28. Mexico: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 29. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 30. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 31. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 32. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 33. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 34. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 35. United Kingdom: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 36. United Kingdom: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 37. United Kingdom: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 38. United Kingdom: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 39. United Kingdom: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 40. Germany: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 41. Germany: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 42. Germany: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 43. Germany: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 44. Germany: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 45. France: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 46. France: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 47. France: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 48. France: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 49. France: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 50. Italy: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 51. Italy: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 52. Italy: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 53. Italy: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 54. Italy: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 55. Russia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 56. Russia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 57. Russia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 58. Russia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 59. Russia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 60. Rest of Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 61. Rest of Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 62. Rest of Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 63. Rest of Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 64. Rest of Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 65. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 66. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 67. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 68. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 69. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 70. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 71. India: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 72. India: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 73. India: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 74. India: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 75. India: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 76. Malaysia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 77. Malaysia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 78. Malaysia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 79. Malaysia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 80. Malaysia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 81. Indonesia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 82. Indonesia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 83. Indonesia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 84. Indonesia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 85. Indonesia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 86. Philippines: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 87. Philippines: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 88. Philippines: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 89. Philippines: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 90. Philippines: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 91. China: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 92. China: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 93. China: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 94. China: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 95. China: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 96. Japan: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 97. Japan: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 98. Japan: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 99. Japan: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 100. Japan: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 101. South Korea: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 102. South Korea: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 103. South Korea: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 104. South Korea: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 105. South Korea: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 106. Australia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 107. Australia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 108. Australia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 109. Australia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 110. Australia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 111. Rest of APAC: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 112. Rest of APAC: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 113. Rest of APAC: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 114. Rest of APAC: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 115. Rest of APAC: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 116. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 117. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 118. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 119. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 120. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 121. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 122. United Arab Emirates: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 123. United Arab Emirates: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Application
Table 124. United Arab Emirates: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Deployment
Table 125. United Arab Emirates: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 126. United Arab Emirates: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 127. Saudi Arabia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 128. Saudi Arabia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 129. Saudi Arabia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 130. Saudi Arabia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 131. Saudi Arabia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 132. Qatar: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 133. Qatar: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 134. Qatar: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 135. Qatar: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 136. Qatar: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 137. Oman: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 138. Oman: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 139. Oman: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 140. Oman: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 141. Oman: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 142. Bahrain: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 143. Bahrain: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 144. Bahrain: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 145. Bahrain: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 146. Bahrain: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 147. Rest of Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 148. Rest of Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Application
Table 149. Rest of Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Deployment
Table 150. Rest of Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Enterprise Size
Table 151. Rest of Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 152. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 153. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 154. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 155. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 156. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 157. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 158. Brazil: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 159. Brazil: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 160. Brazil: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 161. Brazil: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 162. Brazil: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 163. Argentina: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 164. Argentina: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 165. Argentina: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 166. Argentina: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 167. Argentina: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 168. Rest of South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 169. Rest of South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 170. Rest of South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 171. Rest of South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 172. Rest of South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 173. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 174. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 175. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 176. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 177. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 178. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Country
Table 179. Kenya: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 180. Kenya: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 181. Kenya: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 182. Kenya: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 183. Kenya: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 184. Ethiopia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 185. Ethiopia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 186. Ethiopia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 187. Ethiopia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 188. Ethiopia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 189. Uganda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 190. Uganda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 191. Uganda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 192. Uganda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 193. Uganda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 194. Zambia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 195. Zambia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 196. Zambia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 197. Zambia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 198. Zambia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 199. Zimbabwe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 200. Zimbabwe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 201. Zimbabwe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 202. Zimbabwe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 203. Zimbabwe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 204. Rwanda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 205. Rwanda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 206. Rwanda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 207. Rwanda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 208. Rwanda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 209. Rest of Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Type
Table 210. Rest of Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Application
Table 211. Rest of Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Deployment
Table 212. Rest of Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Enterprise Size
Table 213. Rest of Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million) – by Industry
Table 214. Company Positioning & Concentration
Table 215. List of Abbreviation
Figure 1. IT Operations and Service Management Market Segmentation, by Geography
Figure 1. PEST Analysis
Figure 2. Ecosystem: Global IT Operations and Service Management (ITOSM) Market
Figure 3. Impact Analysis of Drivers and Restraints
Figure 4. IT Operations and Service Management Market Revenue (US$ Million), 2021–2031
Figure 5. IT Operations and Service Management Market Share (%) – by Type (2023 and 2031)
Figure 6. Solution: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 7. Services: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 8. IT Operations and Service Management Market Share (%) – by Application (2023 and 2031)
Figure 9. Operation and Performance Management: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 10. Dashboard Reporting and Analytics: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 11. Configuration Automation and Discovery: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 12. Others: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 13. IT Operations and Service Management Market Share (%) – by Deployment (2023 and 2031)
Figure 14. Cloud: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 15. On Premises: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 16. IT Operations and Service Management Market Share (%) – by Enterprise Size (2023 and 2031)
Figure 17. Large Enterprises: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 18. SMEs: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 19. IT Operations and Service Management Market Share (%) – by Industry (2023 and 2031)
Figure 20. IT and Telecom: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 21. BFSI: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 22. Healthcare: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 23. Manufacturing: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 24. Government: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 25. Others: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 26. IT Operations and Service Management Market Breakdown by Region, 2023 and 2031 (%)
Figure 27. North America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 28. North America: IT Operations and Service Management Market Breakdown, by Type (2023 and 2031)
Figure 29. North America: IT Operations and Service Management Market Breakdown, by Application (2023 and 2031)
Figure 30. North America: IT Operations and Service Management Market Breakdown, by Deployment (2023 and 2031)
Figure 31. North America: IT Operations and Service Management Market Breakdown, by Enterprise Size (2023 and 2031)
Figure 32. North America: IT Operations and Service Management Market Breakdown, by Industry (2023 and 2031)
Figure 33. North America: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 34. United States: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 35. Canada: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 36. Mexico: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 37. Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 38. Europe: IT Operations and Service Management Market Breakdown, by Type (2023 and 2031)
Figure 39. Europe: IT Operations and Service Management Market Breakdown, by Application (2023 and 2031)
Figure 40. Europe: IT Operations and Service Management Market Breakdown, by Deployment (2023 and 2031)
Figure 41. Europe: IT Operations and Service Management Market Breakdown, by Enterprise Size (2023 and 2031)
Figure 42. Europe: IT Operations and Service Management Market Breakdown, by Industry (2023 and 2031)
Figure 43. Europe: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 44. United Kingdom: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 45. Germany: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 46. France: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 47. Italy: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 48. Russia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 49. Rest of Europe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 50. Asia Pacific: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 51. Asia Pacific: IT Operations and Service Management Market Breakdown, by Type (2023 and 2031)
Figure 52. Asia Pacific: IT Operations and Service Management Market Breakdown, by Application (2023 and 2031)
Figure 53. Asia Pacific: IT Operations and Service Management Market Breakdown, by Deployment (2023 and 2031)
Figure 54. Asia Pacific: IT Operations and Service Management Market Breakdown, by Enterprise Size (2023 and 2031)
Figure 55. Asia Pacific: IT Operations and Service Management Market Breakdown, by Industry (2023 and 2031)
Figure 56. Asia Pacific: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 57. India: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 58. Malaysia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 59. Indonesia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 60. Philippines: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 61. China: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 62. Japan: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 63. South Korea: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 64. Australia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 65. Rest of APAC: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 66. Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 67. Middle East: IT Operations and Service Management Market Breakdown, by Type (2023 and 2031)
Figure 68. Middle East: IT Operations and Service Management Market Breakdown, by Application (2023 and 2031)
Figure 69. Middle East: IT Operations and Service Management Market Breakdown, by Deployment (2023 and 2031)
Figure 70. Middle East: IT Operations and Service Management Market Breakdown, by Enterprise Size (2023 and 2031)
Figure 71. Middle East: IT Operations and Service Management Market Breakdown, by Industry (2023 and 2031)
Figure 72. Middle East: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 73. United Arab Emirates: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 74. Saudi Arabia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 75. Qatar: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 76. Oman: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 77. Bahrain: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 78. Rest of Middle East: IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)
Figure 79. South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 80. South and Central America: IT Operations and Service Management Market Breakdown, by Type (2023 and 2031)
Figure 81. South and Central America: IT Operations and Service Management Market Breakdown, by Application (2023 and 2031)
Figure 82. South and Central America: IT Operations and Service Management Market Breakdown, by Deployment (2023 and 2031)
Figure 83. South and Central America: IT Operations and Service Management Market Breakdown, by Enterprise Size (2023 and 2031)
Figure 84. South and Central America: IT Operations and Service Management Market Breakdown, by Industry (2023 and 2031)
Figure 85. South and Central America: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 86. Brazil: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 87. Argentina: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 88. Rest of South and Central America: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 89. Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 90. Africa: IT Operations and Service Management Market Breakdown, by Type (2023 and 2031)
Figure 91. Africa: IT Operations and Service Management Market Breakdown, by Application (2023 and 2031)
Figure 92. Africa: IT Operations and Service Management Market Breakdown, by Deployment (2023 and 2031)
Figure 93. Africa: IT Operations and Service Management Market Breakdown, by Enterprise Size (2023 and 2031)
Figure 94. Africa: IT Operations and Service Management Market Breakdown, by Industry (2023 and 2031)
Figure 95. Africa: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 96. Kenya: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 97. Ethiopia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 98. Uganda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 99. Zambia: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 100. Zimbabwe: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 101. Rwanda: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 102. Rest of Africa: IT Operations and Service Management Market – Revenue and Forecast to 2031(US$ Million)
Figure 103. Heat Map Analysis by Key Players
Figure 104. Company Share Analysis, Global, 2023
The List of Companies- IT Operations and Service Management (ITOSM) Market
o Ardent IT Private Limited
o Alnafitha IT
o PROV INTERNATIONAL INC.
o BMC Software, Inc.
o Happiest Minds
o IBM Corporation.
o Oracle Corporation
o Microsoft Corporation
o Fujitsu
o NTT DATA Corp.
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