A seasoned multi-lingual market research professional with 44 years’ experience in agency management, service, business and customer relations development. Adept at both quantitative and qualitative primary research. Extensive experience in lead generation, survey designing, project negotiations, developing and scripting questionnaires, data analysis, CRM and VoIP calling systems. Good understanding of cultural sensitivities thanks to working experience in mainland Europe, the United Kingdom, North Africa, Middle East and Asia Pacific region.
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