Asia Pacific Healthcare CRM Market Forecast to 2030
Asia Pacific Healthcare CRM Market Forecast to 2030 – Regional Analysis – by Deployment Mode (Cloud Based and On-Premise), Product Type (Operational CRM, Analytical CRM, and Collaborative CRM), Application (Relationship Management, Case Management, Case Coordination, Community Outreach, and Others), and End User (Providers, Payers, and Others)
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Description
Increasing Knowledge About Internet of Things and Artificial Intelligence Boosts Asia Pacific Healthcare CRM Market
The demand for data-driven insights, analytics, and population health management is significantly promoting the development of the healthcare industry, which, in turn, propels the demand for healthcare CRM. This increase in demand can be related to the growing emphasis on value-based care and the demand for healthcare organizations to improve patient outcomes, lower costs, and improve overall care quality. Data-driven insights analytics are critical in healthcare CRM since they allow organizations to examine and evaluate large volumes of patient data to identify trends, patterns, and correlations. This enables healthcare practitioners to understand their patient population better, allowing them to make more accurate decisions about treatment plans, interventions, and resource allocation. Healthcare organizations may also identify high-risk patients, forecast prospective illnesses, and intervene proactively to prevent negative outcomes by employing data-driven analytics. Similarly, population health management is another significant driver of the growing demand for data-driven insights and analytics in the Asia Pacific healthcare CRM market. Population health management, focusing on improving the health outcomes of entire populations, necessitates healthcare organizations having an extensive understanding of their patient population and the factors that impact their health. Data-driven insights analytics allow healthcare professionals to segment their patient population based on criteria including demographics, clinical problems, and risk factors. This allows them to personalize medical services and treatment plans to the individual requirements of distinct patient groups.
Furthermore, healthcare CRM developers rapidly integrate advanced analytics and population health management capabilities into healthcare CRM platforms. These capabilities enable healthcare organizations to use data to enhance clinical and operational outcomes, resulting in better patient care and lower costs. Thus, the increasing demand for data-driven insights, analytics, and population health management propels the demand for healthcare CRM to improve patient outcomes, reduce costs, and enhance the overall quality of care, which fuels the growth of the Asia Pacific healthcare CRM market.
Asia Pacific Healthcare CRM Market Overview
The market for healthcare CRM in China is expected to witness significant growth in the coming years due to the increasing adoption of digital technologies in the healthcare sector. The Chinese government is promoting digital health solutions to improve the quality and accessibility of healthcare services. Under the Healthy China 2030 plan, China plans to invest significantly in advancing its healthcare technology innovation in the coming years. This expenditure is intended to ensure health equity within China through technological advancements and improvements to the healthcare system.
Additionally, China is among the most densely populated countries across the world. The current population is ~1.41 billion. According to the Global Burden of Disease (GBD) study published in October 2020, the population in the country is prone to infectious, chronic, and acute diseases. China reports the incidence of many diseases such as stroke, cancer, Alzheimer’s, and diabetes. The rising number of patients and the increasing demand for better healthcare services boost the Asia Pacific healthcare CRM market growth in China. Furthermore, according to data from the Future Health Index, 94% of Chinese healthcare professionals used digital health technology or mobile health apps. The growing presence of local key players is boosting the China healthcare CRM market growth. Manufacturers are focusing on expanding their strategic global presence and specialized expertise with exclusive technological capabilities, leading to the market growth in China. Aging population has become one of the major contributors to the increased demand for healthcare CRM software as they are unable to visit the hospital anytime due to physical stress and thus require a proper schedule for medical visits and a digital appointment for home care settings. In 2019, 12.6% of China’s population was over 65. Also, as per WHO, by 2040, ~402 million people (i.e., 28% of the total population) will be over 60. Thus, China is facing pressures of an aging population and constant rise in the prevalence of diseases such as cancer, Alzheimer’s disease, and diabetes. As a result, demand for hospital visits and online appointments will continue to rise, setting new requirements for healthcare CRM software in China.
Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Million)
Asia Pacific Healthcare CRM Market Segmentation
The Asia Pacific healthcare CRM market is categorized into deployment mode, product type, application, and end user, and country.
Based on deployment mode, the Asia Pacific healthcare CRM market is bifurcated cloud based and on-premise. The cloud based segment held a larger market share in 2022.
In terms of product type, the Asia Pacific healthcare CRM market is categorized into operational CRM, analytical CRM, and collaborative CRM. The operational CRM segment held a larger market share in 2022.
By application, the Asia Pacific healthcare CRM market is segmented into relationship management, case management, case coordination, community outreach, and others. The relationship management segment held the largest market share in 2022. The case management segment is further subsegmented into disease management and clinical trials relationship management. The case coordination segment is further subsegmented into patient information management and pre-authorizations / eligibility. The community outreach segment is further services outreach/promotion and community health education.
By end user, the Asia Pacific healthcare CRM market is segmented into providers, payers, and others. The providers segment held the largest market share in 2022.
By country, the Asia Pacific healthcare CRM market is segmented into China, Japan, India, Australia, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific healthcare CRM market share in 2022.
International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Sage Group Plc, Salesforce Inc, SAP SE, SugarCRM Inc, Veeva Systems Inc, and Zendesk Inc are among the leading companies operating in the Asia Pacific healthcare CRM market.
Summary Info
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According to the Research Team’ research, the Asia Pacific healthcare CRM market was valued at US$ 1,166.17 million in 2022 and is expected to reach US$ 2,745.50 million by 2030, registering a CAGR of 11.3% from 2022 to 2030. Increasing knowledge about internet of things and artificial intelligence and increasing knowledge about internet of things and artificial intelligence are among the critical factors attributed to drive the Asia Pacific hearing market growth.
From 2011 to 2020, a significantly larger number of devices were connected to the internet than ever before, and this trend will continue steadily in the coming decades. The emergence of the Internet of Things (IoT) has propelled the development of various health practices to improve population health. Many services and applications of IoT in healthcare-eHealth, health analytics, mobile health (mHealth), ambient assisted living, semantic devices, wearable devices and smartphones, and community-based healthcare-have been examined in several recent studies. These services have been extensively informative and can be used for a variety of purposes across single condition and cluster condition management, including allowing healthcare professionals to track and monitor patient progress remotely, improving self-management of chronic conditions, assisting in the early detection of abnormalities, and accelerating symptom identification and clinical diagnoses. Further, IoT-powered apps have the potential to make better use of healthcare resources while providing high-quality, low-cost medical treatment. Thus, the emergence of the IoT will likely promote patient engagement through hardware and CRM software in healthcare facilities to automate processes and relationship management. Additionally, integrating AI and machine learning capabilities within healthcare CRM represents an opportunity for enhancing patient risk stratification, personalized care pathways, and proactive patient interaction, aligning with the trend toward data-driven predictive healthcare interventions. Various companies such as Salesforce, Actium, and Veeva Systems have launched AI-based healthcare CRM. For instance, in October 2023, Salesforce announced the launch of Life Sciences Cloud, an AI-based CRM for pharma and medtech organizations to help them speed up drug and device development, enlist and retain patients across the clinical trial journey, and leverage AI to deliver personalized customer experiences. Thus, the mentioned factors will likely propel the demand for healthcare CRM in healthcare infrastructure and boost the market growth.
On the contrary, the lack of data security and concerns related to patient information privacy hampers the growth of Asia Pacific healthcare CRM market.
Based on deployment mode, the Asia Pacific healthcare CRM market is bifurcated cloud based and on-premise. The cloud based segment held 59.8% market share in 2022, amassing US$ 697.27 million. It is projected to garner US$ 1,691.43 million by 2030 to register 11.7% CAGR during 2022-2030.
In terms of product type, the Asia Pacific healthcare CRM market is categorized into operational CRM, analytical CRM, and collaborative CRM. The operational CRM segment held 54.8% share of Asia Pacific healthcare CRM market in 2022, amassing US$ 638.94 million. It is anticipated to garner US$ 1,557.13 million by 2030 to expand at 11.8% CAGR during 2022-2030.
By application, the Asia Pacific healthcare CRM market is segmented into relationship management, case management, case coordination, community outreach, and others. The relationship management segment held 37.6% share of Asia Pacific healthcare CRM market in 2022, amassing US$ 438.96 million. It is projected to garner US$ 1,069.76 million by 2030 to expand at 11.8% CAGR from 2022 to 2030. The case management segment is further sub segmented into disease management and clinical trials relationship management. The case coordination segment is further sub segmented into patient information management and pre-authorizations / eligibility. The community outreach segment is further services outreach/promotion and community health education.
By end user, the Asia Pacific healthcare CRM market is segmented into providers, payers, and others. The providers segment held 45.8% share of Asia Pacific healthcare CRM market in 2022, amassing US$ 533.91 million. It is anticipated to garner US$ 1,300.67 million by 2030 to expand at 11.8% CAGR during 2022-2030.
By country, the Asia Pacific healthcare CRM market is segmented into China, Japan, India, Australia, South Korea, and the Rest of Asia Pacific. Our regional analysis states that China captured 29.9% share of Asia Pacific healthcare CRM market in 2022. It was assessed at US$ 348.97 million in 2022 and is likely to hit US$ 853.24 million by 2030, registering a CAGR of 11.8% during 2022-2030.
Key players operating in the Asia Pacific healthcare CRM market are International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Sage Group Plc, Salesforce Inc, SAP SE, SugarCRM Inc, Veeva Systems Inc, and Zendesk Inc, among others.
o Highlights key business priorities in order to assist companies to realign their business strategies.
o The key findings and recommendations highlight crucial progressive industry trends in the Asia Pacific healthcare CRM market, thereby allowing players across the value chain to develop effective long-term strategies.
o Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
o Scrutinize in-depth Asia Pacific market trends and outlook coupled with the factors driving the Asia Pacific healthcare CRM market, as well as those hindering it.
o Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.
TABLE OF CONTENTS
1. Introduction
1.1 the Research Team Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Asia Pacific Healthcare CRM Market – Key Industry Dynamics
4.1 Asia Pacific Healthcare CRM Market – Key Industry Dynamics
4.2 Market Drivers
4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
4.3 Market Restraints
4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
4.4 Market Opportunities
4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
4.5 Future Trends
4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
4.6 Impact of Drivers and Restraints:
5. Healthcare CRM Market – Asia Pacific Market Analysis
5.1 Asia Pacific Healthcare CRM Market Revenue (US$ Million), 2022 – 2030
5.2 Asia Pacific Healthcare CRM Market Forecast and Analysis
6. Asia Pacific Healthcare CRM Market Analysis – By Deployment Mode
6.1 Cloud Based
6.1.1 Overview
6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
6.2 On-premise
6.2.1 Overview
6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)
7. Asia Pacific Healthcare CRM Market Analysis – By Product Type
7.1 Operational CRM
7.1.1 Overview
7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.2 Analytical CRM
7.2.1 Overview
7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
7.3 Collaborative CRM
7.3.1 Overview
7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)
8. Asia Pacific Healthcare CRM Market Analysis – By Application
8.1 Relationship Management
8.1.1 Overview
8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
8.2 Case Management
8.2.1 Overview
8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
8.3 Case Coordination
8.3.1 Overview
8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
8.4 Community Outreach
8.4.1 Overview
8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
8.5 Others
8.5.1 Overview
8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
9. Asia Pacific Healthcare CRM Market Analysis – By End User
9.1 Providers
9.1.1 Overview
9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
9.2 Payers
9.2.1 Overview
9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
9.3 Others
9.3.1 Overview
9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)
10. Asia Pacific Healthcare CRM Market – Country Analysis
10.1 Asia Pacific Healthcare CRM Market Revenue and Forecast and Analysis – By Country
10.1.1 Asia Pacific Healthcare CRM Market Revenue and Forecast and Analysis – By Country
10.1.1.1 China: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.1.1 China: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.1.2 China: Asia Pacific Healthcare CRM Market Breakdown by Product Type
10.1.1.1.3 China: Asia Pacific Healthcare CRM Market Breakdown by Application
10.1.1.1.3.1 China: Asia Pacific Healthcare CRM Market Breakdown by Case Management
10.1.1.1.3.2 China: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
10.1.1.1.3.3 China: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
10.1.1.1.4 China: Asia Pacific Healthcare CRM Market Breakdown by End User
10.1.1.2 Japan: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.2.1 Japan: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.2.2 Japan: Asia Pacific Healthcare CRM Market Breakdown by Product Type
10.1.1.2.3 Japan: Asia Pacific Healthcare CRM Market Breakdown by Application
10.1.1.2.3.1 Japan: Asia Pacific Healthcare CRM Market Breakdown by Case Management
10.1.1.2.3.2 Japan: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
10.1.1.2.3.3 Japan: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
10.1.1.2.4 Japan: Asia Pacific Healthcare CRM Market Breakdown by End User
10.1.1.3 India: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.3.1 India: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.3.2 India: Asia Pacific Healthcare CRM Market Breakdown by Product Type
10.1.1.3.3 India: Asia Pacific Healthcare CRM Market Breakdown by Application
10.1.1.3.3.1 India: Asia Pacific Healthcare CRM Market Breakdown by Case Management
10.1.1.3.3.2 India: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
10.1.1.3.3.3 India: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
10.1.1.3.4 India: Asia Pacific Healthcare CRM Market Breakdown by End User
10.1.1.4 Australia: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.4.1 Australia: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.4.2 Australia: Asia Pacific Healthcare CRM Market Breakdown by Product Type
10.1.1.4.3 Australia: Asia Pacific Healthcare CRM Market Breakdown by Application
10.1.1.4.3.1 Australia: Asia Pacific Healthcare CRM Market Breakdown by Case Management
10.1.1.4.3.2 Australia: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
10.1.1.4.3.3 Australia: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
10.1.1.4.4 Australia: Asia Pacific Healthcare CRM Market Breakdown by End User
10.1.1.5 South Korea: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.5.1 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.5.2 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Product Type
10.1.1.5.3 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Application
10.1.1.5.3.1 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Case Management
10.1.1.5.3.2 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
10.1.1.5.3.3 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
10.1.1.5.4 South Korea: Asia Pacific Healthcare CRM Market Breakdown by End User
10.1.1.6 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
10.1.1.6.1 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
10.1.1.6.2 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Product Type
10.1.1.6.3 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Application
10.1.1.6.3.1 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Case Management
10.1.1.6.3.2 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
10.1.1.6.3.3 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
10.1.1.6.4 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by End User
11. Healthcare CRM Market Industry Landscape
11.1 Overview
12. Company Profiles
12.1 Pegasystems Inc
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Sage Group Plc
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 IQVIA Holdings Inc
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Zendesk Inc
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 SugarCRM Inc
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 SAP SE
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 Veeva Systems Inc
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Oracle Corp
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Microsoft Corp
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 Salesforce Inc
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
12.11 International Business Machines Corp
12.11.1 Key Facts
12.11.2 Business Description
12.11.3 Products and Services
12.11.4 Financial Overview
12.11.5 SWOT Analysis
12.11.6 Key Developments
13. Appendix
13.1 About the Research Team
13.2 Glossary of Terms
LIST OF TABLES
Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
Table 3. Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million)
Table 4. Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million) – By Deployment Mode
Table 5. Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030(US$ Million) – By Product Type
Table 6. Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030(US$ Million) – By Application
Table 7. Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Million) – By End User
Table 8. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Deployment Mode
Table 9. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Product Type
Table 10. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Application
Table 11. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Management
Table 12. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Community Outreach
Table 13. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Coordination
Table 14. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By End User
Table 15. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Deployment Mode
Table 16. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Product Type
Table 17. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Application
Table 18. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Management
Table 19. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Community Outreach
Table 20. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Coordination
Table 21. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By End User
Table 22. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Deployment Mode
Table 23. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Product Type
Table 24. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Application
Table 25. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Management
Table 26. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Community Outreach
Table 27. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Coordination
Table 28. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By End User
Table 29. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Deployment Mode
Table 30. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Product Type
Table 31. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Application
Table 32. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Management
Table 33. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Community Outreach
Table 34. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Coordination
Table 35. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By End User
Table 36. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Deployment Mode
Table 37. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Product Type
Table 38. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Application
Table 39. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Management
Table 40. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Community Outreach
Table 41. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Coordination
Table 42. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By End User
Table 43. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Deployment Mode
Table 44. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Product Type
Table 45. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Application
Table 46. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Management
Table 47. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Community Outreach
Table 48. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By Case Coordination
Table 49. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn) – By End User
Table 50. Recent Growth Strategies in the Healthcare CRM Market
Table 51. Glossary of Terms, Healthcare CRM Market
LIST OF FIGURES
Figure 2. Impact Analysis of Drivers and Restraints
Figure 3. Asia Pacific Healthcare CRM Market Revenue (US$ Million), 2022 – 2030
Figure 4. Asia Pacific Healthcare CRM Market Share (%) – By Deployment Mode, 2022 and 2030
Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
Figure 7. Asia Pacific Healthcare CRM Market Share (%) – By Product Type, 2022 and 2030
Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
Figure 11. Asia Pacific Healthcare CRM Market Share (%) – By Application, 2022 and 2030
Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 17. Asia Pacific Healthcare CRM Market Share (%) – By End User, 2022 and 2030
Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
Figure 21. Asia Pacific Healthcare CRM Market Breakdown by Key Countries – Revenue (2022) (US$ Million)
Figure 22. Asia Pacific Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
Figure 23. China: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn)
Figure 24. Japan: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn)
Figure 25. India: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn)
Figure 26. Australia: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn)
Figure 27. South Korea: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn)
Figure 28. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market – Revenue and Forecast to 2030 (US$ Mn)
1. International Business Machines Corp
2. IQVIA Holdings Inc
3. Microsoft Corp
4. Oracle Corp
5. Pegasystems Inc
6. Sage Group Plc
7. Salesforce Inc
8. SAP SE
9. SugarCRM Inc
10. Veeva Systems Inc
11. Zendesk Inc
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