Fee Structure

Service Fees and Terms

Service Fee

  • Subscription to the WRA platform is completely free.
  • Without subscription revenue, we cover operating costs from a sourcing commission of the total fieldwork value.
  • These commission rates for fieldwork sourcing are typically between 5-10%, depending on the size and complexity of the project, with a minimum of US$ 500.
  • In addition, we charge for project management and quality control at nominal fees.
  • Fees are payable by the research buyer.
  • In most cases our service generates significant savings that more more than compensate for our commission.

Terms

  • WRA handles the invoicing on behalf of survey contributors and oversees timely payments.
  • In line with industry norms, our payment terms are 50/50 with the first payment due before mobilising the survey and the balance – invoiced upon completing fieldwork – within 14-30 days of receiving the final invoice, depending on the service level.
  • We mobilise a survey only after receiving settlement of the first invoice.
  • We consider a survey commissioned when the client confirms to this effect by virtue of a written confirmation by email, regardless of the existence of a signed service agreement.
  • We launch fieldwork after the service agreement has been signed. We prepare this by default but the client has the option to use their own.
  • The client agrees to a kill-fee of 5% of the total value of the project in case of aborting a commissioned survey at any time for any reason prior to launching fieldwork.
  • Should cancellation occur when the survey is in progress, the client is obliged to pay – in addition to the kill fee – for the completed work up to the time of aborting the project.
  • The client is responsible for settling bank charges of remittances in settlement of invoices.